Today, a lot of things that could only previously be done by filling in a paper form, or visiting a government office, can now be done online. A lot of people find that this makes their work with government simpler, faster, and cheaper. And every day, the government is building technology to let people do even more digitally.
As more and more government services become available online, what is needed to make sure that they work together efficiently, all meet the standards the community expects, and are simple to use? What type of online tools for openness and accountability should government prioritise for development?
Building Australia’s digital infrastructure
The growth in what people can do online makes things more convenient. But it can also create new confusion. For one, people need to learn how to deal with many different websites, which often look different and work in different ways. As the Australian Government brings more and more government services online in the future, it makes sense to make a plan now for how they can all work together efficiently.
Some ideas about what government could do include:
- making a plan to stem and reverse the growth in government websites, so people can more easily find what they need and do more with the websites they already know
- making sure all government agencies meet the same high standards in the way they use, protect, share and release the data they hold, and
- making it easier for people to digitally prove their identity to government.
Improving access to justice
All sorts of government services are now available online. But for the Open Government Partnership, using technology to enhance people’s access to justice – including making it simpler to find and make sense of our laws, and cheaper and easier to resolve disputes through our courts and tribunals – is especially relevant. What can government through the OGP do to help?
- Is this theme relevant both to Australia’s situation and the Open Government Partnership?
- Are the ideas effective, relevant, and ambitious?
- Are there other ideas related to this theme that government should consider?
To participate, you’ll need to register for an account. You’ll then be able to respond to the questions under each of the proposed themes, leave a general comment or respond to those of other participants, and vote on comments.
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The outputs from this and the face-to-face consultations will be made available to the Open Government Forum. At its meeting in April, the Forum will be asked to assess those ideas with substantial support, and make recommendations to government on prospective themes and commitments. When government releases its draft National Action Plan for public comments in June, it will also provide a response to ideas.